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Rock Mobile Chat

Enable real-time connection in your Rock Mobile app with Triumph’s implementation of Rock Mobile Chat for lasting ministry engagement.

About Rock Mobile Chat

Rock Mobile Chat brings a full-featured, real-time messaging experience to your app with threads, reactions, media sharing, group messaging, and more. Keep your staff and congregation connected in one seamless, integrated space.

A one-time setup fee of $349 applies when you integrate Chat on your own. Prefer a done-for-you solution? Partner with Triumph, and we’ll include the Chat setup cost as part of your custom project.

*Minimum of Rock V17.2 and Rock Mobile Shell V7 and an active App Factory subscription required.

XS

$79/mo

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What’s Included
  • 500 Monthly Active Users
  • 25 Concurrent Connections
  • 3GB of Storage
*See overage fees

S

$159/mo

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What’s Included
  • 1000 Monthly Active Users
  • 50 Concurrent Connections
  • 6GB of Storage
*See overage fees

M

$319/mo

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What’s Included
  • 2000 Monthly Active Users
  • 100 Concurrent Connections
  • 12GB of Storage
*See overage fees

L

$639/mo

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What’s Included
  • 4000 Monthly Active Users
  • 200 Concurrent Connections
  • 24GB of Storage
*See overage fees

XL

$959/mo

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What’s Included
  • 6000 Monthly Active Users
  • 300 Concurrent Connections
  • 36GB of Storage
*See overage fees

XXL

$1599/mo

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What’s Included
  • 10000 Monthly Active Users
  • 500 Concurrent Connections
  • 60GB of Storage
*See overage fees

Need Help Getting Started?


We’ll take care of everything to get chat integrated into your Rock Mobile app. Please contact us for a custom quote.

Frequently Asked Questions

  1. What happens if I go over my chat package limits?

    If your Chat usage exceeds your package limits, overage fees will apply. You may also be moved to the next package size to ensure your app continues running smoothly.

    • Monthly Active Users Overage: $0.16 each
    • Concurrent Connections Overage: $1.20 each
    • Storage Overage: $0.20 per GB

  2. Do I need an App Factory Publishing Service subscription to use Chat?

    Yes. An active App Factory subscription is required to enable Chat in your Rock Mobile app, along with Rock v17.2 or higher and Rock Mobile Shell v7.

  3. What is considered a Monthly Active User?

    A Monthly Active User (MAU) is a unique person who connects to your Rock Mobile Chat at least once during a given month. Each user is only counted once per month, no matter how many times or on how many devices they connect.
    The total resets at the start of each month. If your app has more users connecting than your package includes, overage fees may apply.

  4. What is a Concurrent Connection?

    A Concurrent Connection represents the number of users who are actively connected to chat at the same time.
    For example, if 150 people in your church are using chat simultaneously during a Sunday service, your app has 150 concurrent connections.

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